Update Your Service and Choose from Two Exclusive Offers

Schedule Call

We value having you as a customer and would like to reward you for your continued loyalty. Your immediate action is required, please contact Kiwi Energy and choose one of the following options:

Protect your budget (and your stress level) with Kiwi Guard via Cinch Home Services* Cinch adds HVAC protection to your home, along with a number of additional plan benefits, including:

  • Up to $750 claim per year
  • Lockout protection
  • Exclusive savings on brand-name appliances when you’re ready to upgrade
  • Up to $1,200 in lodging reimbursement (one claim per year)
  • 180-day Workmanship Guarantee

New Service

Phone: 877-208-7636
Hours: 9am – 6pm EST Monday – Friday
Email: [email protected]

General Customer Service

Phone: 877-208-7636
Hours: 9am – 6pm EST Monday – Friday
Email: [email protected]

*Customer must enroll with Kiwi Energy and be an active customer receiving electric and/or natural gas supply service under the Kiwi Guard product in order to receive services provided by Cinch Home Services, Inc. or its affiliates (collectively “Cinch”). Customer must be homeowner or have approval from homeowner to enroll and receive such service. Unless otherwise agreed upon, the services specified in Customer’s Contract with Cinch will last for the duration of Customer’s Kiwi Guard Agreement with Kiwi Energy. If Customer terminates their agreement with Kiwi Energy, then they will no longer receive the services from Cinch. See Section 4 of Kiwi Energy’s Kiwi Guard Agreement. Refer to the Customer Contract with Cinch for terms and conditions on the home services provided as part of Kiwi Guard, including a claim cap of $750 per agreement term and other limitations and exclusions that may apply.
1This benefit is provided by an unaffiliated third party under an insurance policy issued to Cinch Home Services, Inc., for the benefit of customers enrolled by Cinch Insurance Agency, Inc., an affiliate of HomeSure Services, Inc. and Cinch Home Services, Inc.
2Only one reimbursement per member per 12-month period. This reimbursement also covers hotel/motel emergency lodging when a sudden break in a water pipe results in flooding and the removal of the water from the residence by a water removal company is delayed by 24 hours or more. All the reimbursement details are included in your welcome materials which will be mailed after the warranty has been paid.
Cinch is a registered mark of Cinch Home Services, Inc.