When you join Kiwi Energy for your electricity and gas supply, under the Kiwi Guard plan, you can choose to have your cooling and heating system-protected.¹
You will receive a separate welcome package detailing your protection plan through Cinch Home Services under the Kiwi Guard product 7-10 business days after enrolling.
How a Cinch Home Protection Plan Works*:
How a Cinch Home Protection Plan Works*:
1
When a covered item breaks down, you can request service online at my.cinchhomeservices.com
2
Cinch will find a pre-screened service pro in your area to help fix the item.
3
The service pro will repair the item (if it can’t be repaired, it will be replaced).¹
4
You pay a deductible (for HVAC Protect only) and the repair is guaranteed for 180 days (noncovered charges may apply).¹
Coverage
Peace of mind with covered repairs guaranteed for six months
Quick Account Access
Request service, review coverage & more at my.cinchhomeservices.com
180-day Workmanship Guarantee
Peace of mind with covered repairs guaranteed for six months
Emergency Lodging Reimbursement
Up to $1,200 (one claim per year)2,3
Members-Only Discounts
Exclusive savings on brand-name appliances with Appliance Buyline®
Lockout Protection
Put $50 back in your pocket after your next locksmith service
Coverage
Peace of mind with covered repairs guaranteed for six months
Quick Account Access
Request service, review coverage & more at my.cinchhomeservices.com
180-day Workmanship Guarantee
Peace of mind with covered repairs guaranteed for six months
Emergency Lodging Reimbursement
Up to $1,200 (one claim per year)2,3
Members-Only Discounts
Exclusive savings on brand-name appliances with Appliance Buyline®
Lockout Protection
Put $50 back in your pocket after your next locksmith service
Customer must enroll with Kiwi Energy and be an active customer receiving electric and/or natural gas supply service under the Kiwi Guard product in order to receive services provided by Cinch Home Services, Inc. or its affiliates (collectively “Cinch”). The services specified in Customer’s Contract with Cinch will last for the duration of Customer’s Agreement with Kiwi Energy. If Customer terminates their agreement with Kiwi Energy, then they will no longer receive the services from Cinch. See Section 4 of Kiwi Energy’s Kiwi Guard Agreement.
1 – Subject to terms, conditions and claim cap limitations as outlined in the welcome package.
2- For HVAC Protection, Customer must be homeowner or have approval from homeowner to enroll and receive such service. Refer to Cinch Contract for limitations and exclusions that may apply, including a claim cap of $750 per agreement term.
This benefit is provided by an unaffiliated third party under an insurance policy issued to Cinch Home Services, Inc., for the benefit of customers enrolled by Cinch Insurance Agency, Inc., an affiliate of HomeSure Services, Inc. and Cinch Home Services, Inc. Only one reimbursement per member per 12-month period. This reimbursement also covers hotel/motel emergency lodging when a sudden break in a water pipe results in flooding and the removal of the water from the residence by a water removal company is delayed by 24 hours or more. All the reimbursement details are included in your welcome materials which will be mailed after the warranty has been paid. Cinch is a registered mark of Cinch Home Services, Inc. Kiwi Guard is currently only available to certain locations, and qualifiable customers. Kiwi Guard is not available for Ohio customers’.
