Kiwi Guard: Home Protection Plan2021-04-16T14:20:17-04:00

Kiwi Guard

Cinch Home Protection Plan

Kiwi Energy has partnered with Cinch Home Services to introduce a new level of home protection. You now have the choice of what you want to protect included with Kiwi Guard so you can have the peace of mind of knowing you have the choice to protect what is important throughout your agreement with Kiwi Energy.1

Comfort

All of us—especially in recent times—spend a lot of time at home, both working and unwinding and relaxing with those we care about. No matter how big or small, home is a place of comfort, and the key to maintaining a comfortable environment in your home is protection that best suits your needs. The Cinch Home Protection Plan works to keep your home a comfortable place and allows you to have peace of mind.

Home Comfort

Home Protection You Can Trust

Your home is important to you, and protecting it is important to us. Our partnership with Cinch Home Services lets you add HVAC protection or Surge Protection to your home, along with several additional plan benefits.

Choose One of the Following Plans:

HVAC PROTECTION²

SURGE PROTECTION³

Coverage

Peace of mind with covered repairs guaranteed for six months

Coverage

Peace of mind with covered repairs guaranteed for six months

Quick Account Access

Request service, review coverage & more at my.cinchhomeservices.com

No Deductible

No deductible required when placing a surge reimbursement.

180-day Workmanship Guarantee

Peace of mind with covered repairs guaranteed for six months

Peace of Mind

Get reimbursed for the repair or replacement of surge-damaged systems, appliances or electronics

Emergency Lodging Reimbursement

Up to $1,200 (one claim per year)2,3

Customer Choice

Freedom to choose any repair company

Members-Only Discounts

Exclusive savings on brand-name appliances with Appliance Buyline®

Members-Only Discounts

Exclusive savings on brand-name appliances with Appliance Buyline®

Lockout Protection

Put $50 back in your pocket after your next locksmith service

24/7 Customer Service

Access to pre-screened service pros for any of your home repair need

SURGE PROTECTION³

Coverage

Peace of mind with covered repairs guaranteed for six months

No Deductible

No deductible required when placing a surge reimbursement.

Peace of Mind

Get reimbursed for the repair or replacement of surge-damaged systems, appliances or electronics

Customer Choice

Freedom to choose any repair company

Members-Only Discounts

Exclusive savings on brand-name appliances with Appliance Buyline®

24/7 Customer Service

Access to pre-screened service pros for any of your home repair need

HVAC PROTECTION²

Coverage

Peace of mind with covered repairs guaranteed for six months

Quick Account Access

Request service, review coverage & more at my.cinchhomeservices.com

180-day Workmanship Guarantee

Peace of mind with covered repairs guaranteed for six months

Emergency Lodging Reimbursement

Up to $1,200 (one claim per year)2,3

Members-Only Discounts

Exclusive savings on brand-name appliances with Appliance Buyline®

Lockout Protection

Put $50 back in your pocket after your next locksmith service

Enroll Now!

Customer must enroll with Kiwi Energy and be an active customer receiving electric and/or natural gas supply service under the Kiwi Guard product in order to receive services provided by Cinch Home Services, Inc. or its affiliates (collectively “Cinch”). The services specified in Customer’s Contract with Cinch will last for the duration of Customer’s Agreement with Kiwi Energy. If the Customer terminates their agreement with Kiwi Energy, then they will no longer receive the services from Cinch. See Section 4 of Kiwi Energy’s Kiwi Guard Agreement.


1 – Subject to terms, conditions and claim cap limitations as outlined in the welcome package.
2- For HVAC Protection, Customer must be homeowner or have approval from homeowner to enroll and receive such service. Refer to Cinch Contract for limitations and exclusions that may apply, including a claim cap of $750 per agreement term.
3- For Surge Protection, Customer must be an authorized person to enroll and receive such service. Refer to Cinch Contract for limitations and exclusions that may apply, including a claim cap of $1,500 per year. 
This benefit is provided by an unaffiliated third party under an insurance policy issued to Cinch Home Services, Inc., for the benefit of customers enrolled by Cinch Insurance Agency, Inc., an affiliate of HomeSure Services, Inc. and Cinch Home Services, Inc. Only one reimbursement per member per 12-month period. This reimbursement also covers hotel/motel emergency lodging when a sudden break in a water pipe results in flooding and the removal of the water from the residence by a water removal company is delayed by 24 hours or more. All the reimbursement details are included in your welcome materials which will be mailed after the warranty has been paid. Cinch is a registered mark of Cinch Home Services, Inc. Kiwi Guard is currently only available to certain locations, and qualifiable customers.
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