When it comes to choosing an energy supplier, there’s a lot of confusion. Between online rumors, outdated advice, and marketing buzz, it’s easy to believe things that simply aren’t true. That’s why we’re here to clear things up. In this guide, we’ll break down some of the most common energy provider myths and set the record straight with real energy facts.

Myth #1: You’re stuck with one energy provider

Fact: In many states, you can choose your energy supplier.

Thanks to energy deregulation, customers in certain states, such as New York, Ohio, Pennsylvania, and Texas, can shop for their electricity or gas supplier. While your local utility still delivers the energy and maintains the grid, you get to pick the company that supplies it.

To see if you live in a deregulated state, check out this helpful list from the U.S. Energy Information Administration (EIA).

Myth #2: All energy plans are the same

Fact: Energy plans can vary a lot.

Some energy suppliers offer fixed rates, while others use variable pricing. Some focus on renewable energy, while others rely on fossil fuels. Even customer service, rewards programs, and contract terms can differ.

Before signing up, be sure to compare options, read the fine print, and choose the one that best fits your needs. Here’s a helpful tip: look for green plans that include Renewable Energy Certificates (RECs) if you want to support clean energy sources.

Myth #3: Switching energy providers will interrupt your service

Fact: Your energy service continues without interruption when you switch.

When you change energy suppliers, your utility company continues to deliver electricity or gas to your home. The switch is done behind the scenes—there’s no need for equipment changes, and you won’t lose power during the process.

According to the Public Utility Commission of Texas, switching providers “does not affect the reliability of your service”.

Myth #4: green energy isn’t reliable

Fact: Renewable energy is dependable and growing fast.

Wind and solar are now major players in U.S. electricity generation. In 2023, approximately 22% of the country’s electricity came from renewable sources—and that number is expected to rise (U.S. EIA).

Many energy suppliers, such as Kiwi Energy, support green energy through RECs and carbon offsets, making it easier for you to choose cleaner options without compromising performance or reliability.

Myth #5: You’ll save more by staying with the utility

Fact: Exploring your options could help you save—or find a better fit.

While utilities offer standard rates, they often do not provide the same level of flexibility or eco-friendly options that alternative energy suppliers offer. Some plans may offer fixed rates that protect you from seasonal price fluctuations, as well as perks such as cash back, loyalty programs, or green energy options.

Shopping around allows you to choose a plan that fits your budget and aligns with your values.

Don’t let energy supplier misconceptions hold you back

Understanding the truth behind common energy provider myths can empower you to make better decisions for your home, your wallet, and the planet. Whether you’re looking to save energy, reduce your carbon footprint, or simply find a plan that suits your lifestyle, it all starts with knowing the energy facts.

Kiwi Energy is here to offer simple, sustainable, and customer-friendly energy solutions. Discover our green energy options at www.kiwienergy.us.