Ecogold FAQs – Our Eco Rewards Program

Become a Kiwi Energy customer today!

Receive complimentary membership to the Ecogold Loyalty Plan and gain either 7% in Ecogold Rewards or 5% Cash Back on your Kiwi Energy supply costs as well as up to 30% off participating brands. Offer is available only for residential customers.

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Ecogold FAQs

We’ve provided answers to some commonly asked questions regarding our Ecogold loyalty program. If you don’t find the answers you are looking for, please contact us toll free at 1-877-208-7636 or email us at

What is Ecogold?

Ecogold is an environmentally focused loyalty program that is offered to all active Kiwi Energy customers. The program offers a wide range of reward choices and discounts with participating brands. Ecogold does not carry membership fees.

How does my Ecogold loyalty program work?

Every new customer will receive complimentary membership to our Ecogold loyalty program. You will have the choice of either 7% in Ecogold Rewards accumulated monthly on your Kiwi Energy supply costs that can be redeemed once you have accumulated $25 and every $50 thereafter. The Ecogold Cash Back gives you 5% of your Kiwi Energy supply costs after 12 consecutive billing months. You will receive your Ecogold welcome pack containing your personalized Ecogold membership card within 2-4 weeks after signing up, we ask that once you receive your Ecogold membership card, you register via our Ecogold website.

I do not have a computer and do not have an email address, are there any other options?

Even customers without email or internet access can still enroll in our Ecogold Loyalty Program. You will still receive an Ecogold membership card and if you have a trusted friend or family member’s email, we can send your Ecogold Reward messages to them on your behalf. You can also choose our Ecogold 5% Cash Back program which is mailed to you after 12 consecutive months of Kiwi Energy supply costs.

How do I claim my Ecogold Rewards?

All Ecogold Rewards are redeemed via the Ecogold website. Once you have registered your Ecogold membership account and have accumulated $25 for your initial reward or for every $50 thereafter, you can start claiming your benefits.